Frequently Asked Questions

Where can I get a replacement key for my car?

A locksmith can make most automotive keys for less than dealerships charge. With our mobile car key replacement service, Payson Lock & Key comes to you. Or, if you can drive the car, you can bring it to our location to save the cost of a service call.

Do you offer emergency car key replacement?

Yes, we come to you with our mobile service or you can come to our location in Payson.

Do you make car keys?

Yes, we make mechanical car keys. We also make electronic transponder or chipped car keys. With our locksmith key programming service, we are able to program most keys to the vehicle. Prices vary within the same manufacturer. Please call for a quote for your specific vehicle. Whether you’ve lost your car keys or want a spare, we are happy to help.

I want to use one key for all my house locks. Is this possible?

Yes, we need to make sure that they are all the same keyway. If the same key slides into the locks, whether it turns or not, then it is the same keyway. We will make the same key fit all the locks. This also works for business locks.

When should i have my locks rekeyed?

It is recommended to have your locks rekeyed when you move into a new home, when you lose your keys, or when you suspect that someone else has access to your keys.

How much does it cost to rekey my home?

A basic house rekey is $10 per lock plus the service call. The service call varies depending on the city the property is in. The average range is from $50 to $75. Call to find out the cost of a service call to your area.

I have to rekey my business every time I get a new manager. Is there a better solution?

There are definitely better solutions than rekeying your business whenever an employee leaves. We offer two different solutions: restricted keyways and electronic access systems. With electronic access, you have the ability to lock an individual or employee out. This ability is from anywhere you are around the world. High-security mechanical systems give you complete control of your facility.  As long as you have your employee return their keys.

These options not only increase your security, but they also give you more control over it. We would love to talk to you about the ideal solution for your industry. Give us a call today.

Can I access my home surveillance camera system while I’m away?

Definitely yes. You may be on vacation or shopping at the supermarket. A camera system installed by Payson Lock gives you complete access 24/7 from your cell phone, tablet, or laptop with a free app. Our camera systems are not monitored by a third party company so there are no monthly fees. Only you see your video footage. Being away from home and seeing your live footage gives you peace of mind.

What is an electronic access system and is it right for my business?

Electronic access bypasses the mechanical system. It utilizes push-button, biometric, proximity options to access an entryway. You get a full audit trail letting you know when an employee comes and goes from your business. If an incident happens at your facility, you have the ability to see which employee opened the door at that time.

Options include push-button, biometric or proximity cards. These log activity every time an employee opens the door. You have the ability to lock out an individual employee at any time without calling a locksmith.

What is a master key system?

A master key system is different levels of keys that open multiple doors. For example, an employee has an office key that only opens their office. Then a manager has a manager’s key which opens multiple offices. A regional manager has a key that opens all the offices in multiple buildings. These can be very complex or simple depending on your company requirements. They range from a single office building to a complex, multi-location school system.

I have a very unique situation that I need a custom solution for. Are you able to help?

We love consulting on unique situations. Finding the answer to your puzzle is very satisfying. Call us to explain your problem and we’ll find a solution together.

I am a manufacturer that requires a unique key or lock installation into my product. Can you help me?

We have helped in the design of multiple manufacturing installations with lock integration. Sometimes a second pair of eyes that understands locks and security is exactly what you need. We work with company non-disclosure agreements securing your privacy and assuring you that we are not your competition. We are happy to assist you in your growth. Your success is our success.